Terms of Service and Sale

By creating an account, or by buying a plan or package, you agree to these terms and to our Privacy Policy. If you are creating an account for someone else, or for your firm, you confirm you have their authority to do so.

• Give us accurate details. Your name appears on the certificates you earn.
• An account is for one person. Do not share your sign-in details or let others use your access.
• Keep your password safe, and tell us promptly if you think someone else has used your account.
• A free account is not active until you confirm your email address. An account that is never confirmed is deleted after seven days. An account that has been paid for is kept.

The courses, books, tools and features included in each free account, plan or package are described on the Plans and pricing page and in your account. We keep improving BoutiqAcademy, so we may add, change, reorganise, replace or retire courses and features. We may remove a course and replace it with a better or newer one, and your access then covers the replacement. Your plan or package gives you what is available under it during the period you paid for.

• Plans (monthly or yearly) renew automatically at the end of each period, at the price shown when you bought, until you cancel.
• Packages are a one-off purchase of a named set of courses. Access lasts for the period shown when you buy (for example 12 months) and does not renew. You can buy the package again once your access has ended.
• Codes add the package they belong to for the period stated. A code can be used once per account, may have an end date, and may be withdrawn for future use.
• Access you get through a firm licence or NZBCA membership is also covered by the agreement that gave it to you. Use of the service is still subject to these terms.

• Prices are in New Zealand dollars and include GST.
• Payments are taken by Stripe on its own secure page. We never see or store your card details.
• We email a receipt for every payment and keep it on your Billing page. It links to the GST tax invoice for the payment.
• If a renewal payment fails, your payment provider retries it for a time and you keep your access while it does. If it cannot be collected, the plan ends and your account returns to the free plan. Your progress and certificates are kept.
• If we change the price of a plan, the new price applies to renewals after we have given you notice of it. You can cancel before it takes effect.

• You can cancel a plan at any time from your Billing page. You keep your access until the end of the period you have already paid for, and are not charged again.
• We do not refund the part of a period you have already paid for once you cancel, and we do not refund packages once access has started, except where the law requires it or as set out below.
• If you were charged by mistake or more than once, or a payment did not give you the access you paid for, contact us and we will put it right, which includes a refund where that is the fix.
• Nothing in these terms limits your rights under the Consumer Guarantees Act 1993, the Fair Trading Act 1986 or any other New Zealand law that cannot be excluded.

• The courses, books, tools and other material on BoutiqAcademy belong to us or our authors. You get a personal, non-transferable right to use them for your own learning and work while your access lasts.
• You may not copy, republish, resell or share the material, or use it to train another AI system, without our written permission. Templates you download are yours to use in your own work.
• A certificate records that you completed a course on BoutiqAcademy. It is not a professional licence or an accreditation by a regulator.
• The material is general information for learning. It is not legal, tax, financial or other professional advice for your situation.

Features such as Quick answer and Research use an AI service and can be wrong or incomplete. Check anything important against the original source before you rely on it. Your use of these features is covered by our Privacy Policy.

You agree not to:

• share your account, or sell or pass on your access;
• copy the content in bulk, or use bots, scrapers or other automated tools on it;
• try to get into accounts, data or parts of the service you are not meant to reach;
• interfere with the service or other people's use of it, or use it to break the law.

We may suspend or end an account that breaks these terms, after telling you why where we can. You can ask us to close your account at any time by emailing contact@boutiqacademy.com. Ending an account does not entitle you to a refund except as set out above, and the records we must keep (such as payment records and issued certificates) are kept as the Privacy Policy explains.

We take reasonable care to provide BoutiqAcademy, but we cannot promise it will always be available or free of errors. To the extent the law allows, we are not liable for indirect or consequential loss, lost profits or lost business, and our total liability to you for anything connected with BoutiqAcademy is limited to the amount you paid us in the 12 months before the claim. If you use BoutiqAcademy for a business purpose, the Consumer Guarantees Act 1993 does not apply to that use. Nothing here limits a liability that cannot be limited by law.

We may update these terms. We will publish the new version here with its effective date, and give you notice by email or in the service if a change materially affects what you have paid for. If you keep using BoutiqAcademy after the effective date you accept the change. If you do not accept it you can cancel before it takes effect.

These terms are governed by New Zealand law, and the New Zealand courts have non-exclusive jurisdiction over any dispute.