Business and Digital Enablement

Every consultancy runs on a back office of finance, people, administration, legal, IT and systems, and most only notice it when something fails. Business and Digital Enablement takes each of the six aspects in turn, from running the finance function to designing the application architecture that connects the firm’s systems. It then turns to the decisions that make them work as the firm grows. Those decisions are what to keep in-house or outsource, how to protect client data under New Zealand and UK privacy law, which systems to buy, where AI fits and how to measure the results. Tools include a consultancy policy register, an IT asset log, a bring your own device (BYOD) policy template and an enablement maturity check. It is written for partners, operations and practice managers who run a consultancy’s back office.